Contact Us
Have a question, feedback, or partnership idea? We would love to hear from you. Choose the right channel below so we can route your message to the right team and respond faster.
General Support
Questions about your account, coins, streak, quizzes, or battles. Our support team typically responds within 24 hours.
Legal & Compliance
Inquiries related to privacy, data protection, copyright, terms of service, or regulatory matters.
Partnerships & Business
For media, press, sponsorships, white-label integrations, B2B education partnerships, and investor relations.
Bug Reports & Feedback
Report technical issues, UI glitches, incorrect quiz answers, or share feature ideas. Include screenshots if possible.
Registered Office
ThinkZene Business
India
Quick Help
Many questions are answered faster on these pages than by email:
Our Support Promise
Average first-response time for general support emails and form submissions during business hours.
Maximum response time for bug reports, account issues, and coin/withdrawal disputes.
Typical resolution time for partnership, legal, and business inquiries requiring internal review.
We do not use automated chatbots for support — every message is read by a real human on our team. If your issue is urgent, mark it as such in the subject line and we will prioritise it.
Prefer Self-Help?
Most common issues are covered in our comprehensive help centre. Try these resources first for instant answers.